Why this exists
The gap is rarely the tools.
Training lags the tools
Microsoft found that only 39% of global AI users had received company-provided training, while most brought their own AI tools to work.
Microsoft and LinkedIn, Work Trend Index 2024 (opens in a new tab)
Leadership sets the ceiling
BCG reports the share of employees who feel positive about GenAI rises from 15% to 55% with strong leadership support.
BCG, AI at Work 2025 (opens in a new tab)
Pilots stall at the workflow
MIT NANDA's 2025 study found most generative AI pilots stall, and pointed to a learning gap rather than model quality.
As reported by Fortune, August 2025 (opens in a new tab)
Public research, quoted for context. These are not ThinkPivot results.